Refund & Returns Policy
Effective Date: May 22, 2025
We want you to love what you receive — whether it’s a book, a keepsake, or a piece of inspiration.
If you're not completely satisfied with your purchase, we offer a full refund (minus shipping costs) on eligible items returned within 14 days of delivery.
🛍️ Return Eligibility
To qualify for a refund:
The item must be in its original condition
You must contact us within 14 days of receiving your order
The item must be shipped back to us within 30 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
💳 Refund Details
Once we receive and inspect your return, your refund will be processed to your original payment method (excluding shipping).
Refunds typically appear within 5–10 business days, depending on your bank or provider.
Original shipping fees are non-refundable
🚫 Non-Refundable Items
Please note:
Digital products, downloads, and courses are non-refundable
Custom or personalized items are not eligible for return unless they arrive damaged or defective
📬 How to Start a Return
Email us at info@kristakujat.com with:
Your order number
The reason for your return
A photo (if applicable)
We’ll respond with return instructions and mailing details.
We’re here to support a meaningful, easeful experience — from the moment you land on the site to the moment your order is in your hands. Thank you for being part of this community.